FAQ

 

  •  enquiry@dipandroll.com
  •  @dipandroll
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POSTAGE & RATES WITHIN SINGAPORE

  • Normal Mail

     We will not be liable for loss of normal mail parcels. Receive you item in 3-7 working days.

     - Flat rate S$2.00

  • Registered Mail

      Want  a peace of mind? Track your parcels with registered postage and receive you item in 2-3working days. Highly recommended.

      - Flat rate S$4.00

  • A.M. Mail

     A.M. Mail is a postage-paid time-certain local delivery service that offers an earlier delivery time for urgent mail (1-2 days). Recommended for 1-2 pieces of clothing.

     - Letterbox Delivery: S$2.60 
     - Doorstep Delivery: S$3.90 

POSTAGE & RATES WITHIN MALAYSIA

 Track your parcel with registered Airmail via Singpost, receive your item in 4-6 working days.

Flat rate $8SGD

POSTAGE & RATES FOR REST OF THE WORLD

 Track your parcel with registered Airmail via Singpost, receive your item in 4-12 working days.

- Flat rate $20SGD

    

WE ACCEPT THE FOLLOWING:

  • DEBIT/CREDIT CARD (Select check out with PayPal)
  • PAYPAL (select check out with PayPal)
  • IBANKING (select custom payment method)
  • ATM TRANSFER (select custom payment method)
  • CASH DEPOSIT (select custom payment method)
   

APPLICABLE TO ONLY PREORDER ITEMS

  • Only paid orders will be processed
  • Orders will be closed and submitted every Sunday
  • Receive your items in 2-3 weeks(Singapore) after orders are closed
  • Prices does not include local postage price
  • For OOS items, we will contact and refund you

    STEP 1: Add items to cart

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    STEP 2: After adding all the items you want, click on your shopping cart on the top right hand corner

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    STEP 3: Check out according to your preferred payment method

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    STEP 4: Fill up the respective forms.

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    STEP 5: Discount code (if any) >> Select shipping method >> For payment via ibanking, atm transfer, select custom payment method >> Tick the box if you want to be in our mailing list >> Complete purchase

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    STEP 6: Arrive at the payment confirmation page and you are done. An invoice will soon follow.

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    Need help? Contact us at enquiry@dipandroll.com